Privacy Policy

1. Introduction

Ovaview Media Monitoring (“Ovaview”, “we”, “us”) is committed to protecting the privacy of our users and subscribers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, platform, and services.

2. Information We Collect

Account Information

When you register for Ovaview, we collect your name, email address, phone number, organisation name, and billing information necessary to provide and manage your subscription.

Usage Data

We automatically collect information about how you interact with the Service, including pages visited, features used, search queries, report generation activity, and access times. This helps us improve the platform and deliver relevant content.

Monitoring Preferences

We store your configured keywords, industries, sub-industries, competitor lists, and alert preferences to deliver personalised monitoring results and daily reports.

Cookies and Tracking

We use cookies and similar technologies to maintain session state, remember preferences, and analyse platform usage. You can manage cookie preferences through your browser settings.

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the media monitoring Service
• Deliver personalised daily news reports, alerts, and analysis
• Process payments and manage subscriptions
• Communicate service updates, maintenance notices, and support responses
• Analyse usage patterns to enhance platform features and performance
• Comply with legal obligations and protect against misuse

4. Media Content and Third-Party Data

Ovaview collects and aggregates publicly available media content from newspapers, websites, radio transcripts, television broadcasts, and social media platforms. This content is sourced from public domains and is provided to subscribers for informational and business intelligence purposes. We do not claim ownership of third-party content and respect the intellectual property rights of original publishers.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

• Service providers: Third-party vendors who assist in operating the platform (hosting, email delivery, payment processing)
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets, with notice to affected users

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

6. Data Security

We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest, access controls, regular security assessments, and secure data storage. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your account information for the duration of your subscription and for a reasonable period thereafter for legal and business purposes. Monitored media content is archived in our digital news archive and retained as part of the Service. You may request deletion of your account data by contacting us.

8. Your Rights

Depending on applicable law, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Export your data in a portable format

To exercise these rights, contact us at info@ovaviewmonitoring.com.

9. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify subscribers of material changes via email or through the platform. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

11. Contact

For questions or concerns about this Privacy Policy or our data practices, contact us: